Last-mile operations
Run your routes like someone who's already run them.
Pharos Routes builds the software and provides the consulting that last-mile contractors actually need — scheduling, time and attendance, driver performance, recruiting, and compliance. Built inside a working operation, not a conference room.
Built for
- Ground contractors
- Multi-station operations
- Amazon DSPs
- Regional courier fleets
Three ways we work
Take one, take all three. Most contractors start with a problem and end up with a platform.
-
Services
Consulting from someone who has run the operation. Scorecard recovery, route negotiation, safety and compliance, workers' comp, payroll migration, and getting a station ready for peak.
-
Solutions
We connect what you already run. Payroll, telephony, device management, recruiting tools and reporting — wired together so the same information doesn't get typed in four times.
-
Systems
The platform itself. Scheduling, time and attendance, driver performance, recruiting and asset tracking — one login, your own instance, your own data.
The platform
Everything a station needs, in one place
Each module runs on its own or together. One sign-in per contractor, at yourname.pharosroutes.com. Your data stays yours.
-
Scheduling
Time & attendance
Clock-in and clock-out, missing time queue, standby handling, and a schedule your dispatchers can actually work from at 4am.
-
Performance
Driver analytics
Route-level review, safety events and trend reporting — so coaching conversations start from data instead of memory.
-
Hiring
Recruiting pipeline
Postings, applications, screening and interview scheduling connected end to end, so candidates stop falling out between steps.
-
Fleet
Vehicles & assets
Every van, scanner, phone and key tracked to a person and a date. Know what you have and who has it.
-
People
Employee records
Onboarding, documents, write-ups and acknowledgments in one file per employee — ready when an audit or a claim shows up.
-
Field
Driver app
What drivers need on their phone — their schedule, their vehicle, their paperwork — without a training session to use it.
Consulting
Help from someone who's held the contract
Not a consultant who read about last-mile. Someone who has recovered lost service areas, won new routes, and taken a station through peak.
- Scorecard recovery
- Find what's actually driving the numbers and fix the process behind it, not the symptom.
- Growth & negotiation
- Recovering service areas you've lost and going after the ones you don't have yet.
- Peak readiness
- Staffing, standby coverage, fleet and contingency planning before November, not during it.
- HR & compliance
- Handbooks, documentation, wage-and-hour practice, and workers' comp handled before they become claims.
- Systems migration
- Moving payroll, phones, devices or records without losing a cycle or a file.
You'll recognize yourself here
-
Safety numbers that won't move.
The countermeasures go in, the incidents keep coming, and you're the one explaining it every week.
-
Managers and BCs who aren't improving.
The coaching conversations happen. Nothing changes. And they're the ones representing your company when FedEx calls.
-
Business development meetings that go nowhere.
Months of conversations, no added service area, no new routes, no clear reason why.
-
Reduced Schedule K's and chargeback exposure.
Your compensation gets trimmed while the contractual obligations stay exactly where they were.
Why us
Built in a station, not a startup
Pharos Routes came out of running a multi-station last-mile operation — hiring the drivers, making payroll, handling the claims, and building the software when nothing on the market fit. Every module here was used in production before it was sold to anyone.
That's the whole pitch. We've done your job.
Let's talk about your operation
Tell us what's breaking. If we can't help, we'll say so and point you somewhere that can.
[YOUR EMAIL] · [YOUR PHONE]